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Delivery Information

Shipping Policy

Turnaround

Most items in stock and ready to ship... will ship within 48hrs (Monday - Friday 8am - 5pm).  


Other items will need longer delivery time frames if being shipped out to you from the manufacturer. 

Delivery time can also differ depending on your location and the distance from the manufacturer.

(Most items we carry on the website are drop-shipped from the manufacturer to the customer) or to our showroom for pickup)   


*** IF ORDERING PARTS ***  And you need them fast.  Call them in 941-313-4568 and see how fast we can get them to you.  Some parts cannot ship quickly.  


(We do not get tracking info automatically from the manufacturer)   if you would like to get the tracking info for the items you purchased please email us at support@sarasotasalonequipment.com or call 941-313-4568 and we can get that tracking info for you from the manufacturer as soon as they give it to us.  They don't give it to us until they actually ship you the item, then we are forwarded the information to forward to you. 


If you are ordering any (Equipment or Cabinetry) that is "MADE to ORDER" please note that these items are built to order and have build times from 2 weeks, 4 weeks, 6 weeks, depending on the items.  This is a standard build time across the industry.  If you need something sooner please call us 1-941-313-4568.  We will always do whatever we can to accommodate your needs.  


*** Please note that imported items can ship within 48 hours if they are in stock, sometimes these items will become on backorder overnight or over the weekend before someone has a chance to update the inventory, in these cases because the items are shipped in overseas it can take 6 to 8 weeks for a new shipment to come in, if this is the case you will be notified right away. 


Carriers


We use the following carriers to deliver our orders:

USPS
UPS
FedEx
DHL



Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

Back Orders 

If an item goes on backorder we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.